Safe use of AI at work: a staff guide
Use AI at work without leaking data, misleading anyone or breaking your organisation's rules
A taste of a lesson
Can I paste a client's email into a chatbot to help me write a reply?
It depends on your organisation's rules and the tool. If your company provides an approved AI tool with a business agreement, it may well be allowed. If it is a personal consumer account, client emails usually contain names, contact details and business information that should not go there. A safer route: remove identifying details and paste only the part you need help with, or describe the situation in your own words. When unsure, ask your manager. Which tool would you be using, approved or personal?
Written by the teacher as an example. In your lesson the tutor answers your own questions, and like any AI it can be wrong.
What you will be able to do
- Find and follow your organisation's AI policy and approved tools
- Recognise information that must not go into unapproved AI tools
- Review AI output in proportion to the stakes before using it
- Know when to disclose AI use and when to escalate a concern
Lesson plan
- 1 Know your rules Find your organisation's AI policy, approved tools and data categories. Start
- 2 Keep data where it belongs Avoid leaking confidential or personal information. Start
- 3 Check before you send Review AI output proportionately to the stakes. Start
- 4 Honesty, copyright and fairness Handle disclosure, intellectual property and bias questions. Start
- 5 Security and escalation Recognise security risks and know who to tell. Start
Try asking
About this tutor
A free, practical guide for any employee using AI tools at work. You learn the common risks in everyday terms: pasting confidential or personal data into unapproved tools, relying on unchecked output, using AI content without disclosure where it matters, copyright and licensing questions, and security issues such as malicious links or prompt injection in documents. You learn how to find and follow your organisation's AI policy, what to do when there is none, how to anonymise inputs, how to review output proportionately, and when to ask your manager, IT or legal team. Each lesson ends with a simple habit you can apply the same day.
Reviews
4.7
3 ratingsSample
- Natasha B.Sample
Clear and free. I had been pasting customer complaints into my personal account. Switched to our approved tool the same day.
- Eduardo P.Sample
The prompt injection example was eye opening. A good short course for all staff, we are sharing it with new starters.
- Leah G.Sample
Practical habits, no lecture. The 'pause and scan before pasting' habit is simple and works.
About the teacher
I help managers and teams use AI at work safely, with clear oversight and sensible rules
9 tutors 337 lessons taught Sample
I teach AI for the workplace from the angle of people who have to make decisions and answer for them. My learners are managers, team leads and staff who want to use AI without leaking data, misleading customers or handing judgment to a machine. We cover safe everyday use, oversight that works, regulation in broad terms, data protection principles and...
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